FAQ

Frequently asked questions

What's the jewellery made of?


Mass Lee Jewellery is handmade in Antwerp, Belgium through the process of different goldsmithing techniques. The jewellery is cast in sterling silver or bronze which is later depending on the preferred color finished with a plating of 18kt gold or silver protect. Our chains are depending on color silver or 18 karat rolled gold sterling silver. Pieces can be made in solid gold and various platings (black, rhodium, rose gold etc.). Please make an inquiry via info@mass-lee.com. Additional materials can include gemstones and pearls, which will be directly specified in the jewellery description.




How should I care for my jewellery?


To make sure that your silver or gold plated pieces remain as shiny as possible, we advise you not to wear your jewellery whilst showering, exercising or swimming. Please be careful to avoid contact with oils, lotions or perfumes with the jewellery. If the jewellery gets dirty we recommend to wipe the jewellery clean with a soft cloth before putting it away. Keep your jewellery in a cool dry place, when you’re not wearing it to avoid tarnishing and discoloration. Jewellery with pearls and gemstones should be handled with love as they are natural materials and can be fragile. All our jewellery comes with a care instructions included in the packaging.




Are all the jewellery pieces the same?


All our jewellery pieces are completely unique and handcrafted in Antwerp, Belgium and can therefore vary in shape and size.




Is there a Mass Lee store I can visit?


Whilst we don’t currently have a stand-alone Mass Lee store, you can keep an eye on the possible stockists listed on our website. We also do occasional pop ups around the world, so do subscribe to our mailing list to get the current news. We would however be happy to invite you to our atelier, where you can see all the pieces and process in person. We the designers would love to explain you all about the pieces and inspiration behind them. Make an appointment by sending us a mail at info@mass-lee.com or a DM on instagram or via the chat function on the website.




What are the accepted payment methods?


The accepted payment methods include: -Credit/Debit Cards -Bancontact -Klarna -PayPal -Bank Transfer