FAQ

Frequently asked questions

What's the jewellery made of?


Mass Lee Jewellery is handmade in Antwerp, Belgium through the process of different goldsmith techniques. The jewellery is cast in sterling silver and bronze which is later 18 karat goldplated. Our chains are 18 karat rolled gold. Pieces can be made in solid gold or 18kt gold plated sterling silver upon request. Please make an inquiry via info@mass-lee.com. Additional materials can include gemstones and pearls, which will be directly specified in the jewellery description.




How should I care for my jewellery?


To make sure that your silver or gold plated pieces remain as shiny as possible, we advise you not to wear your jewellery whilst showering, exercising or swimming. Please be careful to avoid contact with oils, lotions or perfumes and the jewellery. Wipe the jewellery clean with a soft cloth before putting it away. Keep your jewellery in a cool dry place, when you’re not wearing it to avoid tarnishing and discoloration. Jewellery with pearls and gemstones should be handled with love as they are natural materials and can be fragile.




Are all the jewellery pieces the same?


All our jewellery pieces are completely unique and handcrafted in Antwerp, Belgium and can therefore vary in shape and size.




Is there a Mass Lee store I can visit?


Whilst we don’t currently have a stand-alone Mass Lee store, you can keep an eye on the possible stockists listed on our website.




What are the accepted payment methods?


The accepted payment methods include: -Credit/Debit Cards -Bancontact -Klarna -PayPal -Bank Transfer





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